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Architecture

How BrightOps works

Two editions built on one platform. Enterprise operational intelligence for IT teams, and fully autonomous IT for growing businesses.

Layer 01

Input Layer — Monitoring & Observability

Every signal from every tool, normalized into one unified entity model

DatadogDatadog
DynatraceDynatrace
PrometheusPrometheus
SplunkSplunk
New RelicNew Relic
GrafanaGrafana
PagerDutyPagerDuty
ZZabbix
NNagios
CCloudWatch
Azure MonitorAzure Monitor
+ 140 more
Layer 02 · AI-Native

Intelligence Layer — AI Engine

Business-aware correlation, root cause analysis, and SLA intelligence

Entity model (5 layers)
Correlation between many layers
RAG status computation
AI root cause analysis
SLA breach detection
Revenue risk quantification
Known problem matching
Confidence scoring
Relationship traversal
Technology attribute scoring
Engineer workload analysis
Layer 03

Execution Layer — ITSM & Resolution

Incidents, changes, and service requests managed with full context and audit trail

SServiceNow
Jira Service ManagementJira Service Management
BBMC Helix
AnsibleAnsible
Corrective action tracking
Change request management
Lessons learned capture
Resolution audit trail
90%
Alert noise reduction — AI groups events into meaningful incidents
60%
Reduction in MTTR — root cause identified in minutes, not hours
100%
SLA visibility — every breach, every entity, every penalty quantified

See the platform mapped to your stack.

30-minute technical session. We bring the questions. You bring your environment.

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Provisioning Architecture

From sign-up to fully operational in minutes

The CIO Agent orchestrates specialist agents — each one handles a critical part of your IT setup simultaneously.

01
Sign up — choose your industry
Takes 2 minutes. No technical questions.
CIO
CIO Agent — builds your IT plan
Generates a complete blueprint and dispatches agents simultaneously.
EmailWebsiteSecurityCRMBackupStorageMonitor
Fully operational
All systems live. BrightOps monitors and maintains everything going forward.
Credits & Marketplace

Pay only for what you use. Extend when you need to.

Start free. Add credits as your business grows. Unlock additional modules from the marketplace any time.

Advanced Email Security
20 credits/mo
E-commerce Integration
35 credits/mo
HR & Payroll Module
30 credits/mo
Advanced Analytics
25 credits/mo
Security & Data

Enterprise-grade security. SME price.

Your business data is protected by the same security standards used by the world's largest enterprises.

Tenant Isolation
Each business runs in its own isolated environment — zero data crossover.
Encryption at Rest
All data encrypted with AES-256 before it ever touches storage.
Access Control
Role-based access with MFA enforced for every user account.
Regional Data
Data stays in-region — Incountry compliance built-in.
Audit Trail
Every agent action is logged with a full tamper-proof audit record.
Daily Backups
Automated encrypted backups with one-click point-in-time restore.

Ready to see it in action?

Start your free trial and have a fully operational IT environment in under 10min.

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Brightaira

One product. One mission. Complete operational intelligence for IT teams and the businesses they run.

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© 2026 Brightaira. All rights reserved.Operational Intelligence — built for what matters